We feel strongly that it is as much our duty to care for our community, your neighbors, and our mutual Guests, as it is our fiduciary duty to care for and rent your property. We are committed to communicating all STR Rules to our Guests in advance, and we are close by here locally, allowing us to follow up in a timely manner and resolve any unforeseen issues in hopes to continue being perceived as part of the solution. Prior to Guest Arrival, the STR Rules, Fines, and Consequences for breaking them are made very clear. STR Rules are on our homes listings, listed in the Guests Docu-Sign Guest Agreement, within an Email that goes out 5 Days Prior To Arrival, within your homes Check-In/Out Instructions, posted in the home, as well as within the Guest Welcome Binder. We are here to assist the longevity of the vacation rental industry, and both our operations & responsiveness plays a strong roll in displaying our positive influence, making Truckee/Tahoe a better place for everyone to enjoy. The future of our business depends on it.
While our Homeowners are hands-off, you may Log-In to view your Calendar & Reservations, and even block your own stays! Spend less time worrying about your Home & Guests, and more time enjoying the finer things with Friends & Family.
*We Block 1 Night Before & After Each Reservation*
State and Local Requirements
Home Set-Up, Professional Photos, Listings, Marketing
Inquiries, Screenings, Bookings, Check-Ins & Check-Outs
Guest & Management Agreements, Payment Processing, Damage Waiver
Advanced Reservation & Accounting System
24/7 Guest Emergency Line, Soliciting Positive Guest Reviews
Routine Inspections, Maintenance, Housekeeping
Transient Occupancy Tax